Broadband

A 1-post collection

Terrible Broadband Service & Customer Support from Telstra: Part 1

I’ve thought about not posting this a few times but my patience is now fully exhausted thanks to the quality – or lack of it – of service from Telstra here. Just over 3 weeks ago I shifted to another house that’s about 2 or 3 blocks down from my previous address. Before moving we made arrangements for the Phone number and internet connection (which was ADSL 2+) to be transferred to the new address. Now this is where it all started (and continues to) go wrong. After moving to the new address and having the phone number connected I had to ring up to notify Telstra that the phone is up and running so that the internet can get...